Job Title: Employment Case Manager

Reports to: Director of Workforce Development and Education

Status: Non-Exempt

The Employment Case manager is responsible for providing workforce development orientation services to incarcerated women in Los Angeles County jails. In your role you will collaborate with the Director of Workforce Development and Education and the Employment Developer/Case Manager assisting formerly and currently  incarcerated women with employment, education, readiness support, resume building, interview preparation and multidimensional solutions. The Employment Case Manager will guide new participants from a strengths-based, gender responsive participant--focused orientation in both pre and post release environments. The Employment Case Manager will work with the Director of workforce Development and Education, the Center for Employment Opportunities (CEO), WDACS, LASD, and other outside agencies to identify and train incarcerated and formerly incarcerated women in obtaining living wage employment and/or entrepreneurial opportunities. Additionally, this position collaborates with CEO and other community partners to assist in maintaining best practices of trauma-informed services in application of methods with gender as an engagement perspective.

Primary Tasks: 

  • Co-facilitate introductory workshops and orientation to employment readiness skills modules in LA County jails
  • Facilitate individualized employment services (job training navigation, career exploration, transferable skills assessment, employment pathway and future timeline discussion in one on ones and group settings.
  • Collaborate with Employment/Social Enterprise Associate to create Individualized assessments for participants
  • Provide job readiness skills training such as resume building, mock interviewing scenarios, social media imprint education, computer literacy trainings and job search techniques.
  • Provide transferable skills education, career counseling, case management and job/business coaching, coordinate job skills training, potentially arrange interviews with employers and work one on one with participants up to interview and beyond 90-day new hire period
  • Case management services using one-to-one “check-in” format
  • Provide participants assistance with securing valid ID and documents needed for post release employment
  • Ongoing, one-to-one check-ins, follow up, mentorship and life skills cultivation

Administration Tasks:

  • Maintain a database that includes the information required for tracking of progress
  • Maintain any and all grant-reporting logs, working with the Employment/Social Enterprise Associate and Development Director
  • Maintain a computer database of resources and referrals to include preferred referral procedures, and partner capacity
  • Expand network of supports for clientele
  • Assist in drafting resumes, cover letters and thank you letters
  • Establish and maintain complete and accurate records of client participation and progress towards goals and objectives.
  • Other duties as assigned


  • Must Clear Background check
  • Trauma informed and gender responsive focused
  • Experience working with reentry population
  • 1 year of teaching or instruction experience preferred
  • BS/BA strongly preferred
  • Strong interpersonal/collaborative skills
  • Strong data tracking and documentation skills
  • Attention to detail and ability to maintain program data and organizational systems
  • Valid state driver’s license and acceptable DMV record required

Terms of Employment: 

Candidates must live in the Los Angeles region, and have regular use of a personal vehicle; some travel required.

Formerly incarcerated persons are encouraged to apply

Salary: Competitive starting salary based on experience, with availability of medical, dental, vision benefits, life insurance, and retirement plan.

To apply, please send cover letter and resume to